We respect your rights to privacy under the Privacy Act 1988 (Cth) (Privacy Act) and we comply with all of the Privacy Act’s requirements in respect of the collection, management and disclosure of your personal information.
Collection, use, holding and disclosure of personal information by Cherish
Cherish may collect the following types of personal information about you:
We may also collect sensitive information about you if it is necessary for us to provide our services to you or if you use our wh(y) track application (Application). Sensitive information includes health information (such as any medical conditions you may have, details of any medical treatment you may be receiving and your wishes about future medical treatment), racial or ethnic origin, sexual orientation or practices, religious or philosophical beliefs, criminal record, political opinions and membership of any political, professional or trade association or union.
We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in various ways, including:
through your access and use of our website, Application or social media channels including Facebook; or
when we deal with you over the phone or via email.
We collect personal information about you so that we can provide our services to you or otherwise engage with you. We collect, hold, use and disclose your personal information for the following purposes:
to communicate with you for marketing purposes for example regarding donations, services, events, campaigns and causes;
If you do not provide Cherish with the personal information described above, some or all of the following may happen:
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.
We may disclose your personal information to:
We may combine or share any information that we collect from you with information collected by any of our related parties (within Australia).
We may send you e-newsletters, marketing communications and information about our events and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.
We do not provide your personal information to other organisations for the purposes of direct marketing.
We may disclose personal information to our IT service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
We may disclose your personal information to entities located outside of Australia, including to IT service providers, who are located in, or store personal information in, the United States of America and the European Economic Area.
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. Any personal information in hardcopy format is stored in locked filing cabinets. Personal information in electronic form is stored on password-protected computer servers. Personal information is destroyed or de-identified when no longer needed or when we are no longer required by law to retain it (whichever is the later).
You may request access to any personal information we hold about you at any time by contacting us (see the details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a reasonable fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request that we correct it. We will consider if the information requires correction. If we do not agree that there are grounds for correction then we will add a note to the personal information stating that you disagree with it.
If you believe that your privacy has been breached, please contact our Office Manager using the contact information below and provide details of the incident so that we can investigate it.
We request that complaints about breaches of privacy be made in writing, so we can be sure about the details of the complaint. Our Office Manager deals with privacy complaints and any complaints should be directed to our Office Manager using the contact details below. We will attempt to confirm as appropriate and necessary with you your understanding of the conduct relevant to the complaint and what you expect as an outcome. We will inform you whether we will conduct an investigation, the name, title, and contact details of the investigating officer and the estimated completion date for the investigation process.
After we have completed our enquiries, we will contact you, usually in writing, to advise the outcome and invite a response to our conclusions about the complaint. If we receive a response from you, we will assess it and advise if we have changed our view.
Post: Cherish Women’s Cancer Foundation
PO Box 82
RBWH Herston QLD 4029
Tel: 0488 333 723